20181112 CBMC中英文週一嗎哪

 
From: "Chinese Manna" <samy@brazilianautoparts.com.br>
Subject: 20181112 CBMC中英文週一嗎哪
Date: November 12th 2018 4:41a.m.

                       週一嗎哪 

服事全球工商界

2018-11-12

By Jim Mathis

傾聽的力量

THE POWER OF ‘LISTENERSHIP’

1996年我和太太賣掉了我們的客製化照片工作室,成為CBMC的全職同工。當時,我的顧問,一位來自英格蘭的律師和法官泰德哈伯(Ted Hubbard)給了我們一份五年計劃書。他提出了一些屬靈的建議,建議我在第一年不做任何事,但要傾聽,盡可能多和人見面,聽聽他們心中的想法。

 

第二年,泰德說,我應該繼續傾聽,但要開始問一些探索性的問題。第三年,他建議我開始整理人們所說過的話。泰德建議我們第四年制定計劃,在第五年開始實行。

 

對於許多人在職場或商場工作的人來說,這好像是違反直覺的。因為大部分的人都認為: 我們必須要「現在」、「馬上」就完成一些事情。但我發現泰德告訴我要做的事情很有智慧:要專心傾聽人們的意見,認真思考他們說了什麼,並且根據他們告訴我的內容制定實施計劃。

 

我在前三年最常聽到的是人們覺得很孤單,他們想要暫時放下責任或期待,到一個可以放鬆打發時間的地方。他們想要一個與朋友聚會的地方,那裡鼓勵靈性、文化、藝術和音樂等對話。這個聚會場所是社區的中心,也是周邊地區的光源。

 

這樣的想法促使我和太太在2001年開設了荷馬咖啡館。十七年後這個咖啡館依然很有影響力,很多人都說荷馬咖啡館是歐弗蘭德公園市中心轉變的催化劑,這個地區後來出現了爆炸性的發展,其中大部分是因為人們在咖啡館聚會並討論這個地區未來的希望。

 

2008年,當我們將荷馬咖啡館移交給另一對夫婦時,我又回到了攝影行業,並再次聽取了泰德關於傾聽的建議。從傾聽,我明白了人們喜歡舊照片,並希望有人保存和恢復舊照片,或是褪色和損壞的照片。所以,我現在大部分的業務都是在修復舊照片。

 

現在,每當我聽到某些公司僱用新的經理人、總裁或CEO並且希望公司立即改變時,我都會聯想到傾聽和等待的過程。其實就算在六個月內沒有重大的改變,因為傾聽和等待,他們可能也會發現自己正在走出困境。有效的領導包括傾聽和關心別人,有人也稱它為傾聽力

 

以下是聖經中關於傾聽的一些原則,值得我們參考:

保持安靜的藝術。當我們總是忙著說話時,很難去傾聽別人在說甚麼。「多言多語難免有過;禁止嘴唇是有智慧。 (箴言1019)

 

以正確的速度說話和傾聽 。我們沒有辦法認真傾聽的一個原因是,因為我們注意的是自己接下來要說甚麼。但是當我們花時間積極傾聽時,可能會發現自己想說的其實錯誤百出,或者其實根本不需要說什麼。「我親愛的弟兄們,這是你們所知道的。但你們各人要快快地聽,慢慢地說,慢慢地動怒。 (雅各書1章19節)。

傾聽的耳朵有二只,說話的嘴卻只有一張 。也許上帝賜給我們兩只耳朵,一張嘴的原因,是因為祂希望我們花費兩倍的時間來傾聽。「能聽的耳,能看的眼,都是耶和華所造的。」(箴言20章12節)。「未曾聽完先回答的,便是他的愚昧和羞辱(箴言18章13節)。

 

吉姆.馬提斯在堪薩斯州陸路公園市經營一家照相館。他的專長是商業和影劇界人像。他也經營一所攝影學校。他曾是一家咖啡店的經理,也曾是CBMC在堪薩斯州堪薩斯市和密蘇里州堪薩斯市的執行主任。

 

反省與問題討論

第一、在公司草創期,我們可能沒有時間單單就是傾聽客戶的聲音,但是你如何看待在採取行動之前大量傾聽這樣的想法?

第二、當你決定積極傾聽人們所說的和所想的,你對自己所聽到的內容感到驚訝嗎?如果是,請描述當時的情況。

第三、你是否同意傾聽和關懷是有效的領導能力?甚至我們可以稱之為「傾聽力」?請說明你的答案。

第四、你覺得很多領導者不願意接受/投入時間去傾聽那些被指派去領導的人的聲音,真正的原因是甚麼?

 

注意:如果你手上有聖經並希望閱讀更多與這個主題相關的信息,請考慮以下經文:

箴言14章29節

14:29 不輕易發怒的,大有聰明;性情暴躁的,大顯愚妄。

箴言15章7、23節

15:7 智慧人的嘴播揚知識;愚昧人的心並不如此。

15:23 口善應對,自覺喜樂;話合其時,何等美好。

箴言16章21、23節

16:21 心中有智慧,必稱為通達人;嘴中的甜言,加增人的學問。

16:23 智慧人的心教訓他的口,又使他的嘴增長學問。

箴言17章4、27、28節

17:4 行惡的,留心聽奸詐之言;說謊的,側耳聽邪惡之語。

17:27 寡少言語的,有知識;性情溫良的,有聰明。

17:28 愚昧人若靜默不言也可算為智慧;閉口不說也可算為聰明。

箴言21章23節

21:23 謹守口與舌的,就保守自己免受災難。

箴言29章20節

29:20 你見言語急躁的人嗎?愚昧人比他更有指望。

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